- Outside channels of communication have greater credibility to employees than internal channels
- There are 4 marketing mindset shifts:
- From focus on users to users and voices – the influencers of your brand
- A shift from segmentation to segmentation and re-aggregation
- From telling to delivering
- From marketing to facilitation
- The future of retailing is delivering exceptional customer experiences daily
- Mobility is now a cornerstone of marketing and sales
- Digital marketing automation companies are having the most success in both B2C and B2B markets
- Trade show dollars going to digital media in most marketing budgets
- Personal reviews of products can increase conversion rates by 100% or more
- Social media is PR 2.0
- Analytics, social and mobile are dominating new venture projects
- Cross-social platform support and social integration are very needed in the market.
- Publishing, landing pages and analytics & dashboards are 3 areas of social media critical to getting right digital marketing strategies to succeed
- …
- The 8 rules of Big Data are:
- Collect everything
- Give data to get data
- Start with the problem, not with the data
- Focus on metrics that matter to your customers
- Drop irrelevant constraints
- Embrace transparency
- Make it trivially easy for people to connect, contribute, and collaborate
- Let people do